AI chatbots
Answers for your customers, at any hour.
A chatbot on your website that knows your business and helps visitors get in touch.
What it does
Your most common questions, answered straight away.
Customers often ask the same things. When are you open? Do you deliver? How much does it cost?
Your chatbot answers these questions on your website, at any hour, within your plan's monthly allowance. When someone is ready, it points them to your enquiry form.
- Answers common questions in plain language
- Uses only information you approve
- Says so when it isn't sure
- Helps visitors send you an enquiry
Try it
Ask our assistant.
This is our own assistant. Ask about our services, pricing or what happens if you leave.
Hello. I can tell you about our websites, AI chatbots, Google SEO, branding, pricing and what happens if you leave. What would you like to know?
AI assistant. It can make mistakes. Please don't share sensitive personal information. CVO Atlas doesn't store your chat; our AI provider processes it to reply (see our Privacy Policy).
How it works
Built on your information.
- 01
You tell us
Your services, prices, hours, policies and the questions customers ask most.
- 02
We prepare it
We turn that into approved answers and set clear rules for what the chatbot may say.
- 03
You check it
You try it before launch and tell us what to change.
- 04
It goes live
It sits on your website and answers visitors. We keep it running each month.
Honest limits
Helpful, not all-knowing.
AI is useful, but it isn't perfect. We set it up to be careful.
When it can't answer
It says it isn't sure and offers your contact details or enquiry form. It doesn't guess.
It can make mistakes
Like any AI, it can occasionally get things wrong. Visitors see a short note saying so.
It stays on topic
It answers questions about your business. It won't invent prices, services or promises.
Usage limits
1,000 replies a month, included.
Every chatbot answer has a small running cost, so your plan includes up to 1,000 AI-generated replies each calendar month. Welcome messages and the suggested-question buttons don't count.
For most small businesses, we find that 1,000 questions per month is generally sufficient. However, every business is different. That's why we review your chatbot usage after your first two months to understand your average monthly demand.
If your business consistently requires more, we'll discuss the options available to ensure your chatbot continues meeting your needs.
Each month
What the managed service covers.
Running costs
Running your chatbot, up to 1,000 replies a month, is part of R899 a month. There are no automatic overage charges.
Monitoring
We check it's working and fix technical problems.
Updates
Changed your hours or prices? We update what the chatbot knows as a minor content update.
Questions
Good to know.
Will it answer every question correctly?
It answers from the business information you approve, such as your services, prices and opening hours. When a question isn't covered, it says it isn't sure and points visitors to your enquiry form. Like any AI, it can occasionally make mistakes, so its answers are never presented as guaranteed.
What happens if the limit is reached?
The chatbot pauses until the next month and shows a short message pointing visitors to your enquiry form, so nobody is left without a way to reach you. No extra charges are added automatically.
Is the chat private?
Visitors are asked not to share sensitive personal information. Messages are sent to our AI provider to generate each reply. We don't store the chat text.
Is it included in the price?
Yes. Setup is part of R9,999, and running it (up to 1,000 replies a month) is part of R899 a month.
Let your website answer for you.
Tell us about your business and the questions customers ask most.